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What to do if the “Network Admin” menu item not showing in WordPress Multisite dashboard

20 August 2019 / By Faizan Yasin
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  • What to do if the “Network Admin” menu item not showing in WordPress Multisite dashboard
WordPress Multisite enables you to create multiple websites from a single installation, requiring only one database and one set of files for many websites. Recently I moved my WordPress Multisite installation to another server and updated my WordPress admin login details. After this, the “Network Admin” menu item disappeared from WordPress Multisite dashboard. In this tutorial, you’ll learn how to solve this problem. Requirements For this I am assuming that you have WordPress installed and Multisite option already activated.
  • Knowledge needed: WordPress, phpMyAdmin
  • Requires: WordPress, phpMyAdmin
What causes this issue? The “Network Admin” menu item is not showing in the WordPress Multisite dashboard, because the user does not have sufficient permissions to access it. If I go to /wp-admin/network/, I receive the following message:
You do not have sufficient permissions to access this page."
In my case, this problem started after I moved my WordPress Multisite installation to another server and updated my WordPress admin login details. How to solve it? To solve this problem, we will need to give “Super Admin” rights for the user. To do this we will use the phpMyAdmin web application. Now, step by step guide.
  1. Firstly access phpMyAdmin web page. You will see the phpMyAdmin dashboard.
  2. Navigate to the database table wp_sitemeta.
  3. Edit the site_admins meta key. Change the value to the username to whom you want to give “Super Admin” privileges. Here is an example:From
    a:1:{i:0;s:8:"username;}
    
    To
    a:1:{i:0;s:11:"my_username";}
    
    The number preceding the username must be number of characters of the username.
4. Finally, you can return to the WordPress Multisite dashboard and make sure that the “Network Admin” menu item is again appeared. Conclusion That’s it, you’re done. Now the “Network Admin” menu item should again appear in the WordPress Multisite dashboard.
Tags
multi site bug fix, multisite network admin

faizanyasn
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I am Web developer, I’ve been in this field for about 6 years developing WordPress websites and throughout that time I’ve helped numerous businesses grow, attract new audiences and increase their revenue. I aim at delivering an outstanding experience and building long-term, mutually beneficial relationships with my clients.
My mission is to create a solution that helps you stand out from the competition and increase revenue. I can help with all aspects from road mapping the requirements of the site.

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